24/7 Personal Assistance
You are only a phone call away from 24-hour Roadside Assistance, Sign and Drive service (a free jump-start, flat-tire change with your existing spare, or some fuel for an empty tank), Trip Interruption and trip routing, product and technical information, or anything else related to your Mercedes-Benz. 1-800-For-Mercedes (1-800-367-6372)
Nationwide Dealer Support
Your Mercedes-Benz Certified Pre-Owned vehicle is supported by more than 300
authorized Mercedes-Benz Dealers nationwide, all of whom honor the standard
Mercedes-Benz Certified Pre-Owned Limited Warranty and Extended Limited
Warranty.
Trip Interruption Coverage
Part of Mercedes-Benz Roadside Assistance, the Trip Interruption program
reimburses** you for expenses up to $300 per day for up to three days in the
event of a warranty-covered breakdown occurring more than 100 miles from home
and causing an unexpected stay overnight.
**Reimbursement includes actual documented meal, lodging, and substitute
transportation expenses incurred while your Mercedes is repaired at an
authorized Mercedes-Benz Dealership.
Vehicle Exchange PrivilegeÂ
Every Mercedes-Benz Certified Pre-Owned vehicle is sold with a seven day/500 mile Exchange Privilege*. Â If you are not satisfied, return within seven days/500 miles (whichever comes first), and the authorized Mercedes-Benz Dealer will exchange it with another Certified Pre-Owned vehicle of equal or greater value (if the buyer wishes to pay the difference).
*See your Mercedes-Benz Dealer for details.
*See your Mercedes-Benz Dealer for details.
Certified Pre-Owned Extended Limited Warranty
Additional, affordable coverage that starts when the standard warranty ends.
Every Mercedes-Benz Certified Pre-Owned (MBCPO) vehicle is covered by the standard MBCPO Limited Warranty - which now runs for 1 year with unlimited miles, starting when your vehicle's original 4-year/50,000-mile* Mercedes-Benz New Vehicle Limited Warranty expires.
So that you can continue to enjoy unparalleled peace of mind when the CPO Limited Warranty ends, the Mercedes-Benz Certified Pre-Owned Extended Limited Warranty program offers additional coverage for either 1 or 2 years - now with unlimited miles.
Consult Mercedes-Benz of Buckhead for further details.
*Whichever comes first.
**Please see your Mercedes-Benz Dealer for a copy of the Mercedes-Benz Certified Pre-Owned Limited Warranty
Please visit Mercedes-Benz of Buckhead for a copy of the Mercedes-Benz Certified Pre-Owned Limited Warranty and the Mercedes-Benz Certified Pre-Owned Extended Limited Warranty.
Certified Pre-Owned Star Prepaid Maintenance
Mercedes-Benz is the expert when it comes to maintaining your Pre-Owned vehicle.
You're driving one of life's luxuries: a Mercedes-Benz Pre-Owned vehicle. Be sure to talk to a Mercedes-Benz of Buckhead representative about properly caring for your investment with Mercedes-Benz Pre-Owned Prepaid Maintenance. It's the smart, convenient way to ensure your vehicle's required maintenance needs are taken care of the right way.
Mercedes-Benz Prepaid Maintenance covers required maintenance at your vehicle's specific maintenance intervals and provides these benefits:
Measurable savings versus purchasing maintenance as you go***
- The convenience of having paid in advance
- Maintenance performed by Mercedes-Benz trained technicians using Genuine Mercedes-Benz Parts
- Potential increase in resale value
The plan offers 2 or 3 service packages to choose from, includes required services and may be purchased on model year 07 or newer vehicles and up to 80,000 total vehicle accumulated miles. Services must be performed in consecutive order.
Mercedes-Benz also offers flexible payment options. Please contact Mercedes-Benz of Buckhead for more details.
*Savings may vary by model. Mercedes-Benz Prepaid Maintenance is available for all models except Maybach, SLR, and SLS.
Mercedes-Benz Pre-Owned Certification
To qualify for Pre-Owned Certification, a Mercedes-Benz vehicle must meet stringent criteria and pass a rigorous inspection.
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- General
       To begin the inspection, a mileage/history verification is performed and owner's manuals and spare keys are assembled.
- Engine Compartment & Pre-Road Test Checks
       Mercedes-Benz engines undergo all oil and fluid inspections to ensure unmatched performance. Engine, transmission, and rear-axle oil, brake, clutch, and level-control fluid, among others are carefully examined.
- Engine Component & System Condition check
        We perform a thorough condition check verification of your engine from filters and plugs to engine mounts and V-belts.
- Electrical Systems and Function Test
       Everything on the vehicle that takes a charge, from the headlamps, fuses, and radio to the heated seats, front seat-belt presenters, and rear-window sunshade, gets checked and approved.
- Undercarriage / Drive Train
        We get right underneath the vehicle to scrutinize the steering, suspensions, brakes, wheels, tires, and driveshaft.
- Chassis / Body
       From body structure to glass, lamp frames, lenses, seat belts, and vanity mirrors, nothing is left out.
- Road Test
       The road test is conducted firsthand from the driver's seat: instruments, vibration and noise, shift lock operations, and more are all checked.
- Post-Road Test
       After our test drive, we check for leaks, verify the proper fluid levels, and complete the inspection of the climate control begun during road testing.
- Appearance
        A Certified Pre-Owned vehicle is a clean-skinned beauty, as free as dings, dents, rips, scratches, and scuffs as we can make it, with high quality fit and finish, inside and out.
See the most Frequently Asked Questions about the CPO Vehicle Warranty.
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Q: Do all Certified Pre-Owned Mercedes-Benz warranties really include unlimited miles?
A: Yes. For vehicles purchased on or after January 15, 2014, we're proud to offer our standard 1-year Limited Warranty as well as our available 1- and 2-year Extended Limited Warranty coverage with unlimited mileage*.
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*Applies to Certified Pre-Owned Mercedes-Benz vehicles purchased on or after January 15, 2014. Please see your dealer for full details, limitations, and a copy of the Mercedes-Benz Certified Pre-Owned Limited Warranty and optional Extended Limited Warranty.
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Q: When does the extended coverage take effect?
A: Your Mercedes-Benz Certified Pre-Owned Extended Limited Warranty coverage begins the moment the vehicle's new car warranty and subsequent Certified Pre-Owned Limited Warranty coverage ends, with no time overlap among the three warranties.
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Q: Who will honor my Extended Limited Warranty?
A: Rest assured: The Mercedes-Benz Certified Pre-Owned Extended Limited Warranty is honored at any of the more than 300 authorized Mercedes-Benz Dealers nationwide. And warranty work will be done using Genuine Mercedes-Benz Parts.
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Q: Will I be asked to pay any sort of deductible?
A: Absolutely not. Unlike many other pre-owned warranty programs, the Mercedes-Benz Certified Pre-Owned Extended Limited Warranty contract will never ask you to pay any additional fees for warranty-covered service, parts, or labor.
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Q: Can I transfer the Extended Limited Coverage Warranty?
A: If you sell your Certified Pre-Owned Mercedes-Benz to a private party, its new owner can continue the Extended Limited Warranty coverage.
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Q: What if I have other warranty questions?
A: Your Mercedes-Benz Representative is trained to answer any Pre-Owned Mercedes-Benz questions, including those about the Extended Limited Warranty program. As a Mercedes-Benz customer, you're never further than a free phone call away from the Customer Assistance Center (1-800-FOR-MERCEDES) with a representative standing by to assist.
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Mercedes-Benz of Buckhead
2799 Piedmont Rd NE
Atlanta, GA 30305
- Sales: 404-846-3500
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